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Friday, September 4 • 08:30 - 10:30
People’s engagement in service delivery: empowering citizens and civil society through ICTs

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How can Information and Communication Technologies (ICTs) and open data foster people’s engagement and empower citizens to reduce corruption and improve service delivery? The panel will discuss the role of ICTs and open data in enabling and empowering citizens and civil society to hold public officials to account and whether they can potentially serve as instruments for citizens to socially sanction corruption. While they offer tremendous potential to advance the anti-corruption agenda, involving people and reducing the opportunities for corruption, harnessing this potential requires critical conditions in terms of design, implementation, and use. The panel will explore under which circumstances the use of open data and digital technology can be integrated into and leveraged by other interventions to engage people in driving for real change in the delivery of services.

We aim to understand innovative and effective experiences of open data and ICT-enabled approaches to engage and empower people in order to prevent and reduce corruption, identifying solutions and promising practices while also underscoring the main use and implementation challenges. The panel will also address some of the emerging issues and open questions regarding ICTs and open data. Specifically, the session will discuss:

  1. Successful open data and ICT-enabled initiatives for improving service delivery, holding public officials to account, and tackling corruption, including oversight, monitoring and prevention.

  2. Using ICTs and open data for monitoring and social sanctioning in contexts where service delivery is plagued by corruption and impunity.

  3. The critical success factors that are needed for realizing the full potential of ICTs and open data.

  4. The role of different actors regarding ICTs and open data for anti-corruption and how they can promote or enable collaboration between citizens and governments to tackle corruption collectively.

  5. New approaches using ICTs and open data, and what could be their potential impact for anti-corruption.

avatar for Michael Canares

Michael Canares

Regional Research Manager - Asia, Open Data Lab Jakarta - World Wide Web Foundation
Michael "Miko" Cañares is Open Data Lab Jakarta’s Regional Research Manager for Asia. He has more than ten years of research and development work experience at a progressive pace – from community-based project management to regional development with most of his work rooted mainly in Southeast Asia. He delves in different programmatic themes, such as health, child-focused development, natural resource management, financial... Read More →
avatar for Rachel Davies

Rachel Davies

Senior Advocacy Manager, Transparency International Uk
Rachel is the Senior Advocacy Manager at Transparency International UK and heads TI-UK's communications work, as well the UK-focused advocacy on money laundering, political corruption, and open governance. She is Chair of the Bond Anti-Corruption Group, a collection of like-minded British NGOs who work on the issue of corruption, and sits on the steering group for the UK Open Governance Partnership Civil Society Network
avatar for Anna Levy

Anna Levy

Governance Project Director, SimLab
Anna is the Governance Project Director at Social Impact Lab, a DC- and Nairobi-based non-profit focused on inclusive technologies in various social sectors. The governance project operates at the intersection of low-end technologies and civic dialogue, civil society advocacy, city service delivery, transparency and accountability in international organizations and public agencies, and data ethics. Anna joins the 2015 EWB conference as a... Read More →
avatar for Lorenzo Segato

Lorenzo Segato

Executive Director - TACOD coordinator, Rissc
PhD in Criminology, co-founder of RiSSC, Research Centre on Security and Crime. | Lorenzo is the scientific coordinator of the TACOD project - Tackling Corruption through Open Data, funded by the European Commission, whose results are presented at the 16IACC. | In the past years, Lorenzo Segato has coordinated several research project and carried out qualitative studies on Corruption in Italy on public procurement, renewable energies... Read More →
avatar for Gladys Selosa

Gladys Selosa

Program manager, ANSA-EAP
Gladys Honey Selosa is a social accountability practitioner since 2004. She specializes in the design, development and implementation of tools under the thematic areas of infrastructure and education. Gladys' range of experience and interest covers public financial management, including participatory budgeting, procurement monitoring, contract monitoring, social audits and participatory audits. She is also a resource person for... Read More →

Nicolas Seris

Humanitarian Aid Integrity Network Coordinator, Transparency International - Kenya
Nicolas Séris has fifteen years of experience managing development and humanitarian aid programmes in Africa and the Middle East. He is working with Transparency International (TI) since 2008 and is currently coordinating TI Global Humanitarian aid integrity programme and co-chairs the Quality and Accountability Inter-Agency Working Group (IAWG) for East and Central Africa since 2013. Nicolas previously worked as a senior programme... Read More →

Session Coordinators
avatar for Aranzazu	Guillan Montero

Aranzazu Guillan Montero

Senior Program Advisor, U4 Anti-Corruption Resource Centre
U4 Anti-Corruption Resource Centre

Nils Taxell

U4 Senior Advisor, U4 Anti-Corruption Resource Centre

avatar for Maira Martini

Maira Martini

Knowledge and Policy Coordinator, Transparency International

Friday September 4, 2015 08:30 - 10:30
Hall 6

Attendees (38)